Impact of Cloud Services on Performance of Information Management of Small Enterprises. A Review of the Literature

Abstract

Purpose: The aim of the study is to examine the impact of cloud technology on performance of information Management in Small Enterprises.

Methodology: This study adopted a desktop literature review. It utilized content analysis of the reviewed literature related to cloud computing in in small enterprises.

Findings: The study revealed that the adoption of cloud computing contributes to improved performance of SME's. The small enterprises have been able to serve their customers better and have reduced operational costs and increased profits. Cloud computing also helps organizations and SME'S to offer decentralized services and give flexibility to staff as they can operate wherever they are as long as they have internet connection.

Unique Contribution to Theory, Practice and Policy: The study recommended that issues associated with connectivity and speed of access should be addressed by government bodies concerned with internet service provision regulation. The service providers should ensure that the systems are user friendly easy to use to enable better adoption access across the rest of the SME's so that the effect of cloud service can be realized.